IBM Z Hardware and Operating Systems Ideas Portal
This is the public portal for all IBM Z Hardware and Operating System related offerings. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.
IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.
ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.
Hi Kiyoshi,
Brian, Keri and HMC/SE team reviewed this zRFE and came up with three existing approaches for BTMU to detect when there is true loss of communication between the HMC and SE:
The customer can use the HMC Event Monitor task to create a monitor for the specific Hardware Message describing this true loss of communication.
If this event is detected, then an email will be sent to one or more email addresses at an SMTP server.
The customer can configure the email/SMTP server to further send out a text message or other notification to a person.
The customer can use automation to get an asynchronous event for the specific HW message for this true loss of communication.
Both SNMP and WebServices APIs provide this support.
Finally, an HMC user can manually examine hardware messages as they come in.
While the system may run unattended, I assume the customer is monitoring the system/HMC remotely via a web browser connection.
Otherwise, they should be using one of the above techniques, not just for this HMC/SE loss of communication, but other HW messages.
I think these are very good options so I'm asking you to assess them. As these options are available today you could go ahead and implement at BTMU right away.
Let me know if you have any further questions to either of the options or have a need to directly discuss with the SE/HMC development team.
Low
Creating a new RFE based on Community RFE #73841 in product zEnterprise EC12 (zEC12) zEnterprise BC12 (zBC12).
Due to processing by IBM, this request was reassigned to have the following updated attributes:
Brand - Servers and Systems Software
Product family - zSeries Hardware
Product - zEnterprise EC12 (zEC12) zEnterprise BC12 (zBC12)
Component - HMC/Support Element (SE)
Operating system - IBM z/OS
Source - zBLC
For recording keeping, the previous attributes were:
Brand - Servers and Systems Software
Product family - zBLC family
Product - zBLC
Component - zBLC Requirements
Operating system - IBM z/OS
Source - zBLC